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At Crownman, we are dedicated to delivering premium-quality men’s clothing with dependable service and complete transparency. Please review the following shipping and cancellation policy to understand how your orders are processed, shipped, and managed.
All orders are processed within 24 hours after successful payment confirmation.
Orders placed after 5:00 PM will be processed on the next working day.
Orders are not processed or dispatched on Sundays or public holidays.
Standard delivery usually takes 5–7 business days, depending on your delivery location.
Delivery to remote or less accessible areas may require additional time.
Once your order is shipped, a tracking link will be shared via SMS or email for easy order tracking.
Shipping charges are calculated based on delivery location and parcel weight.
Free shipping may be available during special offers or promotional campaigns.
COD service is available for select pin codes only.
A flat ₹90 COD charge is applicable per order.
Please ensure that your shipping address and contact details are correct while placing the order.
Crownman will not be responsible for delays, failed deliveries, or returns caused due to incorrect or incomplete address information provided by the customer.
Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
To request a cancellation, please contact us at:
📧 Email: customercare.crownmen@gmail.com
Once approved, refunds will be processed to the original payment method within 5–7 business days.
Orders cannot be cancelled once dispatched.
Customers may refuse delivery; however, return shipping charges (approx. ₹120) will be deducted from the refund after the product is received back in its original condition.
Orders placed during sales, promotions, or clearance events.
Customized or made-to-order products once production has started.
Prepaid Orders: Refunds are processed to the original payment method within 5–7 working days after approval.
COD Orders: No refund is applicable, as no advance payment is collected.
Our support team is always happy to help with any questions related to orders, shipping, or cancellations.
📧 Email: customercare.crownmen@gmail.com
🌐 Website: https://crownman.in/
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